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Privacy

Privacy policy overview

This demo policy summarizes how Helpr would handle customer, agent, and account data.

Preview workspace Customer portal
Data collected
Account details
Conversation content
Knowledge base content

Use of data

  • Provide the product
  • Improve support workflows
  • Secure tenant data

Retention

  • Workspace-controlled deletion
  • Audit-log retention
  • Backup expiry windows

Customer rights

  • Export
  • Deletion
  • Access review

Ready to see this in context?

Open the working demo inbox, read the public help center, or submit a customer request from the portal.

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