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Changelog

What is new in Helpr

Recent product updates for the inbox, knowledge base, customer portal, and AI assistant.

Preview workspace Customer portal
AI drafts
Knowledge-base grounded replies
Conversation history context
Agent review before sending

Inbox

  • Assignee filters
  • Internal notes
  • Status and priority controls

Portal

  • Ticket history
  • Request submission
  • Help center search

Admin

  • RBAC foundations
  • Billing screens
  • Audit log preview

Ready to see this in context?

Open the working demo inbox, read the public help center, or submit a customer request from the portal.

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